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Further expansion in the Balkan Region

DDC are excited to announce further expansion in the Balkan region with the recent opening of a new language hub in Belgrade, Serbia.

DDC’s new language hub will initially launch with a team of 50 and provides new job opportunities for those in the Belgrade area with language skills. The team will grow rapidly over the coming months, to support the strong and continued growth of DDC’s language services.

The opening of this new language hub is part of a strategic expansion programme that builds on DDC’s existing operations and investment in the Balkans. The move provides access to a wider talent pool of skilled linguists and other specialist roles. The new and diverse capabilities available will bolster the current multi-language customer service and BPO capabilities for existing and future clients.

The new facility aligns with DDC’s hybrid working strategy, providing  another regional hub for DDC’s home-based workforce, enabling them to collaborate and learn together, whilst also providing a permanent home for office-based colleagues. Belgrade is an ideal location due to its proximity to DDC’s existing centres in Bosnia & Herzegovina, improving both operational resilience and business continuity for clients.

DDC OS CEO John Callachan expressed his enthusiasm for the launch, stating “DDC’s continued success is down to the passion and dedication of our talented team. This new centre of excellence  supports a more diverse language offering for our global customer base. We are really pleased to continue our investment in the Balkans.  Belgrade complements our existing locations in Sarajevo and Banja Luka perfectly.”


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