Our Locations

Exceptional global talent to power your business. Our carefully considered locations provide you with access to the perfect balance of skillset, language, coverage and cost.

Your Global Partner

We strategically place our DDC offices around the globe


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Whether you’re looking for nearshore, offshore, or onshore BPO services

Bonsnia & Herzegovina

Sarajevo and Banja Luka

Our multiple locations here are managed and operated by a team of multilingual, highly skilled professionals. More than 2,000 team members make up our nearshore locations, delivering both complex BPO solutions and exceptional customer support to businesses worldwide.

Our dedicated trainers work with our multilingual workforce, that is over 70% degree educated to ensure they embrace our client’s brands and tone of voice, to become a true extension of their team. As is our dedication to a partnership approach.
Our continued investment in the communities we operate in, our giveback initiatives and our fantastic range of benefits make us an employer of choice in the area.

Bosnia & Herzegovina can be reached via many of the UK’s large airports, often with a short stopover in Munich or Vienna. London Luton, however, provides a direct flight option. Direct flights take around 2 hours and 30 minutes, with a time difference of +1 GMT.



Here at DDC OS, we’re constantly looking for ways to evolve the services and options we can provide. In 2022, we doubled down on our investment in the Balkan region, opening a new base in Belgrade, Serbia.

With over 50 dedicated team members already offering outsourcing solutions to international clients, our Serbian site represents a great option for our clients to grow and support ambitious growth targets.

Belgrade, Serbia can be reached direct from many UK airports in just over three hours. The time difference is +1 GMT, ensuring a close working alignment with the UK.



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