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Discussing the latest news

DDC Discusses, Headline Sponsor of the UKCCF Awards 2024

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Addressing the Disconnect Between In-Store and Contact Centre Customer Service in Retail.  

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Part 2: The Future of Smart Metering and AI  

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Gamification in the Contact Centre

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Handling Complaints: The Key to CX Success 

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Group CEO Headshot

The DDC Group Appoints a New Group CEO

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The Future of Smart Metering and AI  

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The future of the workforce Vs AI

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Unveiling Leadership Potential with Jo Bonser-Storey 

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The Power of People and Technology in Ensuring Data Quality

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Choosing the Right Outsourcing Location: A Strategic Guide 

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The Transformative Benefits of Outsourcing

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