Case Studies

Check out a range of our case studies outlining how outsourcing can help solve many of the challenges you may be facing.

Success Stories

Find out more about DDC OS projects

Elevation – Energy

People and tech combine to deliver impressive performance gains across digital channels.

Elevation – Retail

Accelerating growth and delivering improved CX and operating efficiency across international markets

Elevation – Energy

Transformed quality framework and approach accelerates for our industry leading Energy client.

PR Software – Multilingual Database Management

Multilingual database management for a PR software and service provider

Telecoms – Broadband (& Multi-Utility) Provider

Successfully providing customer support for a broadband provider

Multi-service Utility Provider

Providing solutions for a fast growing utilities provider

Utilities – Industry Operations

Business Support solutions for a carbon-neutral energy supplier

Health- Pregnancy & Parenthood Support

Highly accurate data in a fast turnaround

FMCG – Global Digital Content Creator

Customer Service and Digital Content Creation

Distribution – Parcel Locker Service Provider

Customer Support solution for a fast-growing parcel locker service provider.

Market Research – Information & Consultancy Group

Data capture for a world-leading information and consultancy group

Utilities – Energy Sector

Customer Support solution for an energy provider

Finance – Financial Services

Data capture for a financial service provider

Public Relations – PR & Media

Multilingual research and customer support for a PR and media software company

Retail – Headwear/Apparel

Multilingual customer lifecycle solutions for a global headwear and apparel manufacturer

Retail – Online Optician

Multilingual customer service solutions for Europe’s leading omnichannel optician.


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