The British Library hosted the inaugural DDC Discusses event on Tuesday, 15th November. In the exclusive Boardroom suite, a select group of CX specialists gathered
After the challenges of 2020 & 2021, this year was full of hope and curiosity for what the “new norm” might look like. Whilst we
The greatest awards programme in the European customer contact industry. For more information or to submit a nomination visit: www.ecccsa.com We are excited to be
One of the main objections we hear in relation to outsourcing customer services is brand protection, and as a marketing department, it’s one we can
DDC are excited to announce further expansion in the Balkan region with the recent opening of a new language hub in Belgrade, Serbia. DDC’s new
DDC Outsourcing Solutions have become certified to the ISO 22301:2019 Business Continuity Standard.
Happy Earth Day! We are proud to celebrate today as a company that has achieved its ISO 14001 Environmental Certification, with a fully mature compliant
Happy International Women’s Day, this year’s #IWD2021 theme is #ChooseToChallenge
Today is #EmployeeAppreciationDay so we spoke to our CEO, John Callachan about our workforce at DDC OS. Here’s what he said: Any of us working here at
More than half of employees state that they have suffered from ‘common’ mental health problems, and in the UK someone is made ill by stress
On a recent visit to our Bosnian head office in Sarajevo, Nielsen Brandbank (NBB) were left delighted at what they saw. As a long-standing client,
As the curtain closed on 2019, our amazing team in Bosnia took the time to rightfully celebrate and look back on another successful year. A
From late January until March 2020, we’ll be supporting the Disability Confident campaign. This is a time when many employers are planning for the new
We are delighted to have been shortlisted at the upcoming European Contact Centre & Customer Service Awards. We are finalists in the Best Multilingual Contact
On 27th September 2018, DDC MLS took part in Audi Business to Business (B2B) Run in Sarajevo for the second year running. This 5km run for
On the evening of May 24th at The Hilton, Manchester Deansgate The GSA UK held their annual Top Performers and Professional Awards Dinner. Here at
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