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ISO 9001: 2018 Quality Management Audit

Last week QMS International carried out an annual surveillance audit against the DDC OS Quality Management System, to ensure we meet the requirements of the ISO 9001: 2015 standard.

The scope of the audit covered:

  • Context of the organisation (Quality Management system and its processes)
  • Leadership (Policy, Organisational roles, responsibilities and authorities)
  • Planning (Actions to address risks and opportunities, Planning of change)
  • Support (Infrastructure, Environment for the operation of processes, Monitoring and measuring, Documented information, Communication)
  • Operation (Operational planning and control, Requirements for products and services, Control of externally provided processes, products and services, Production and service provision, Control of non-conforming outputs)
  • Performance Evaluation (Customer satisfaction, Internal Audit, Management review)
  • Improvement (Non-conformity and corrective action,  Continual improvement)

We are pleased to announce that DDC OS fully meets the requirements of the ISO 9001:2015 standard, and have received a Full Pass, with no non-conformities raised. We hope this gives our clients the confidence that our level of quality is of the highest standard.

~ Anthony Bootman, DDC OS Compliance Officer.

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