We are closing in on the final round of our Outsourcing A-Z series, this week we pick up with R to U. As always to discuss any of the topics we cover please get in touch…

R is for RiskView

You may have noticed RiskView appear in a lot of our communications in the build-up to the GDPR. Built to simplify the analysis of your data estate and associated risks, this analytics tool was perfect for the new regulation. However, the tool doesn’t stop there…

Not only does it support your continuous compliance needs, it protects your intellectual property, and can actively help prevent business critical data leakages. To learn more or try out a free trial, head over to DDC Analytic Solutions now.

S is for Supporter Care

DDC Charity Solutions is working daily to improve back office processing for our charity clients. With a range of charity solutions available, charities are able to use one provider to handle their outsourcing needs.

Our Supporter Care solution is helping charities to connect in more ways than ever with an ever-diversifying audience, in a cost-effective way. Covering the following, amongst many other services; email management, welcome calls, donor-acquisition calls, retention, verification and enquiry management.

Our aim is to lead supporters through a stress-free interaction with your brand using a range of technology and communication channels, ensuring that data is accurately processed and that transactions are secure. To learn how DDC CS is helping charities like yours, head over to our Supporter Care page now.

T is for Translation

DDC Multilingual Solutions have the capability to operate in 32 languages. Notably, many of the team members at DDC MLS can work in 3 or more languages, meaning they can cover more than one element of a multilingual campaign. This creates better value for money, ensuring your budget stretches as far as possible.

Working in customer service, data capture and a variety of back office processes, our team are highly skilled and committed to delivering against your targets. Take a look at our MLS team video to see first-hand the great people we have onboard.

U is for Utilities

DDC OS UK has vast experience of working in the Utilities sector, supplemented by strong working relationships with industry partners.

We support companies in a variety of stages, from new entrants, fast growth and established providers, we can offer a tailored solution to handle a range of objectives. Covering customer care, we supplement our first-class service with industry operations support.

To get a greater understanding of how we support Utilities head over to our sector highlight page, where you can see our latest case studies and digest our utilities resources… check it out.