GSA Awards 2023: A Night of Triumph and Togetherness for DDC 

On Tuesday, 4th July, The Global Sourcing Association hosted their annual UK awards evening. Now in its 20th year, the award recognises those who demonstrate best practices in strategic outsourcing. DDC OS was shortlisted for a number of awards, and we asked Chrissie Spencer, Director of Marketing and Communications, to share the experience:  

It was a night filled with anticipation as some of the industry’s finest gathered at The Grand Connaught Rooms in London’s West End. We were honoured to find ourselves shortlisted for multiple awards, and there was a real sense of camaraderie in the room mixed with a healthy dose of friendly competition. 

As the evening unfolded, so did the excitement, and our table erupted as we were awarded the coveted trophy for Retail Project of the Year along with our client Photobox who had joined us for the evening. 

Just when we thought the night couldn’t get any better, a surprise category was announced. And then, in a moment that would define our night – our name was called out as the winners of the special recognition award for Best in British. 

This award held real significance for us, as it acknowledged our unwavering dedication to raising the profile of UK outsourcing. Our commitment to showcasing the immense talent, innovation, and capabilities within the UK outsourcing landscape has been a driving force in our marketing efforts. To see this acknowledged on such a platform was truly humbling and reinforced our resolve to continue pushing the boundaries of excellence. 

Reflecting on the past decade at DDC, our transformation and growth have been nothing short of remarkable. Significant milestones have marked the journey – from expanding our UK team to establishing and evolving our nearshore operational centres. Every step forward has been fuelled by a shared vision of delivering unparalleled services to our clients while contributing to the broader outsourcing industry. 

To receive recognition for this journey, particularly at an event as esteemed as the GSA Awards, was a moment we won’t forget. It was a testament to the dedication of each member of the DDC family, whose unwavering commitment has brought us to this point. The trophy we brought home was not just a physical symbol of our success but a representation of the passion we put into every project and partnership. 

As we look to the future, this recognition serves as a powerful motivator. It’s a reminder that the quest for excellence is ongoing – continuous innovation, staying agile and never losing sight of the values that drive us. 

So, as we bask in the afterglow of the GSA Awards, we’re ready to take on whatever comes our way. And we’re doing it with a renewed spirit, determination, and a steadfast commitment to making waves in the outsourcing space. 


Get in Touch

Gamification in the Contact Centre

Click to view our blog post

Handling Complaints: The Key to CX Success 

Click to view our blog post
Group CEO Headshot

The DDC Group Appoints a New Group CEO

Click to view our blog post