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Read more The Main Benefits of a Multilingual Customer Service Team in Retail

Thursday December 2 2021

Excellent customer service is a top priority when you’re running a retail business. Here at DDC OS, we can help you outsource this aspect of your business so you can focus on delivering exceptional products and services. We speak your customers’ language—literally. We can offer multilingual customer services so we can deal with your customer base in […]

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Read more Keeping Your Brand Personality: A Quick Guide

Wednesday November 10 2021

Let’s face it —personality matters. Marketing departments can spend millions on creating a solid brand personality. However, it’s the staff members on the front line who portray it: the customer service team. When you have a small team, taking total control of your brand personality is easy. However, as things start to grow (both physically […]

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