MOST RECENT POSTS

Read more Outsourcing: M-Q

July 19, 2018

Here’s the latest edition of the outsourcing A-Z series, we pick up with M to Q.  M is for Multilingual Solutions DDC Multilingual Solutions are our experts in multi-language business process outsourcing. With the ability to operate in over 30 languages the MLS team based in Bosnia have been building a lasting impression across the group and our client base for high quality and efficient work. See our team first hand in this insightful video recorded in our office in Bosnia. N is

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Read more 5 Reasons to Outsource your Business Processes

July 05, 2018

Check out our latest infographic, we take a look at the top reasons to outsource your business processes.  To learn more please contact us.  

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Read more A Utilities Briefing: The Price Cap.

June 28, 2018

In our latest utilities briefing, we take a look at the price cap... WHAT IS THE PRICE CAP?  Around 12 million households are currently on poor value default deals, paying as much as £300 more than those on the cheapest tariffs. Many of these households have never switched or have not done so for many years. The government has introduced the Domestic Gas and Electricity (Tariff Cap) Bill before Parliament which proposed a new statutory role for Ofgem, as the energy regulator, to de

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Read more Our Latest Digitisation Infographic

June 14, 2018

Check out our latest Digitisation infographic, and if you`d like to learn more take a look here.

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Read more Outsourcing: H-L

June 08, 2018

As we work our way through our outsourcing A-Z series, this week we pick up with H to L…  H is for a Hybrid Solution The DDC Group has access to 12 locations around the world, this enables us to offer our clients onshore, nearshore and offshore services. Our experience has often shown us that bringing them all together in a hybrid solution is often the most cost effective and operationally efficient way to achieve the given objectives. Check out our blog “Onshore, offshore,

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Read more Digital Transformation in Charities

June 05, 2018

DDC Charity Solutions work daily with a range of charities representing various worthy causes, but all share common struggles and challenges, two significant challenges are engaging younger supporters and increasing income streams. Lloyds Bank UK Business Digital Index found that, in 2016, 58% of charities did not have basic digital skills. Many charities are now recognising this issue and have started to realise the benefits of investing in digital communication channels. In a world where dono

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