Read more Our DDC Heroes - Q4 2017!

January 19, 2018

DDC Heroes – Q4 2017  We are excited to see what fantastic work is rewarded throughout 2018 through the DDC Heroes scheme. However, it’s not too late to reward those who shone in the final quarter of 2017. 1st Place – Chloe Hale Based in the Charities department, during a time of change Chloe has clearly impressed her colleagues with three nominations.  What stands out clearly is Chloe’s ability to work independently and consistently smash her targets, aver

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Read more Onshore, Offshore, Nearshore - Can All Three Work For Your Business?

January 13, 2018

DDC OS UK was established in 1987, and are market leaders in on-shore, offshore and nearshore business processing solutions. The company has grown and now services a wide range of customers in various sectors such as finance, charities, utilities, consumer and public sector. John Callachan, Managing Director, explains how a hybrid approach can benefit business. Hybrid Model (The Onshore v Offshore) With over 30 years’ experience in outsourcing, DDC OS have been involved in the debate

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Read more DDC OS UK Raise £2500 for Local Charity

January 12, 2018

During 2017, here at DDC Outsourcing Solutions, we were delighted to support the Sheffield Children’s Hospital Charity. Throughout the year, we ran a number of fundraising activities which led to us raising a total of £2500. We would like to thank the charity for their support during the year, and if you’d like to find out more about the fantastic work they do take a look here.  In 2018 DDC OS UK will again support a local charity to help support our wider community, we&

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Read more DDC Outsourcing Solutions Reveal Rebrand in Conjunction with The DDC Group

January 03, 2018

The DDC Group has rebranded across all enterprises, unifying their extensive outsourcing solutions across their global locations. Now recognised as DDC Outsourcing Solutions UK (DDC OS UK), this move comes after a great growth period for the company and the group as a whole. It was the perfect opportunity to bring together the images and personalities of each and better represent the global presence of The DDC Group.  Jan Trevalyan, CEO of The DDC Group, a key driver behind this rebrand,

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Read more A Spotlight on Customer Engagement

December 13, 2017

In a recent article, ‘Which?’, took a look at energy companies and their customer response times, across phone, email and live chat. As customer engagement becomes ever more multi-channel it makes for great reading to see how responses vary across these different methods. It’s also great to see a positive spotlight on utilities companies’ efforts to improve customer service, amongst what is normally excessively negative press coverage. Check out the article here. In an e

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Read more Fundraising Fun this Halloween

November 13, 2017

Halloween is always a fun time here at DDC OS, with our great team displaying a ‘frightening’ ability to deliver great work for our clients whilst raising money for our chosen charity of 2017, The Children’s Hospital Charity.

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