Read more DDC Heroes - Q1 2018

April 26, 2018

We are delighted to announce our first DDC Heroes for 2018! 1st Place -  Josh Tait  Josh has been supporting training for a key client, showing real dedication to the cause. So much so that he gave up his vacation to support the client’s needs. Despite having events booked Josh didn’t hesitate in giving up his time. Whilst we don’t encourage this, as we all need a break, we appreciate Josh’s willingness to support the team and the project in general.

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Read more Back Billing Obligation - A Briefing.

April 17, 2018

Is your supply business ready for the Ofgem Back Billing obligation?  Any suppliers giving their regulations a bit of ‘TLC’ will know by now that Ofgem has this week decided to modify the standard conditions of the electricity and gas supply licences by inserting new condition 21BA to protect consumers from lengthy back-bills. The changes will take effect from 1st May 2018, and essentially makes the voluntary back-billing code, established in 2007, compulsory for all suppliers

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Read more GDPR and Outsourcing - Busting the Myths

April 12, 2018

The GDPR is almost upon us and many people have had their say on how it will affect the outsourcing industry. To put to bed some of the concerns and myths around this, we have put together a Whitepaper with the help of GDPR experts. Download the paper below, and if you have any questions please get in touch. GDPR and Outsourcing - Busting the Myths 

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Read more Giveback in Gambia

April 11, 2018

Giving back to our communities, both local and the wider global community, is core to our values; from supporting the victims of Typhoon Haiyan to fundraising for local charities, we are eager to help. Here at The DDC Group, we have always said our people are at the heart of what we do, and Lesley Pike of DDC OS UK is the living proof of that. Recently, Lesley and her husband spent her week-long vacation in Gambia volunteering. All of us were heart-warmed to hear that Lesley and her husband cho

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Read more Outsourcing: A-C

April 06, 2018

We cover outsourcing from A-Z! This week we discuss A-C...    A for Analytics DDC Analytic Solutions is the newest member of The DDC Group after previously working in partnership with the group for a number of years. Their discovery suite offers a range of analytic tools that have been providing business critical intelligence for a range of clients in various sectors. This year their RiskView tool has been a massive success in preparing companies for GDPR by identifying their non-c

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Read more GDPR Technology; Privacy by Design Pt.2

March 20, 2018

After looking at the impact the GDPR would have on our daily productivity, in part two, we turn our attention to how it might help encourage a culture shift in companies handling data.  The GDPR will affect employees at the majority of levels within an organisation handling personal identifiable data (PID), educating people in the correct way is of vital importance to the continued security of this data. Past processes that were just seen as the ‘norm’ may now actually result i

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