Retail Peaks, they’re not just for Christmas.
The holiday season represents a crucial period for retailers both online and in physical stores. During October, November, and December each year, companies experience rapid increases in demand for their services as spending rises from a range of consumers. In the UK, 81% of consumers have said they’re planning to shop more during the Black […]
Energy Suppliers – Getting it right, first time – how this is harder than you think.
Energy is a product with low margins and little differentiation. This makes the job of an energy retailer complex at the best of the times – it’s a constant balancing act between customer service and cost to serve, the only variables that make your energy supply business stand out from the competition. So, delivering good […]
A Year in Review – 2021
As 2019 drew to a close, few of us could imagine what the following year would have in store. Two years later, as the curtains close on 2021, we can scarcely believe the year we have just had. Whilst challenging for all, we have a lot to look back on here at DDC OS with pride. With that comes […]
