Home » Case Studies » Utilities – SaaS
Experienced team of specialists.
Identified billing & account issues.
Investigated issues until a resolution was in place.
Ensured once corrected the cycle processed correctly.
Initial focus on Legacy (credit) meters.
Hybrid, UK - Bosnia & Herzegovina team.
quality score.
Experience & expertise of the software services.
productivity.
A focus on improving processes to future proof the accounts.
of ledger funds reunited.
Provided recommendations utilised internally by the client.
Agents exceeded all expectations of speed to competency.
DDC Outsourcing Solutions Limited – Ltd No. 2151319