As May’s hero we would like to congratulate Robert Norman! He received a number of nominations for his tireless efforts working on an expansive project. Although Robert has been selected as our winner, a number of the project team received nominations and Robert himself was quick to hand praise to his colleagues. So this month, we would like to extend our appreciation to Mark Inglis, Rachel Sear and Oliver Leary.
As CRM, Robert has had to take some difficult positions with his colleagues in order to get the required outcome for the client. That being said, he has remained supportive of the team as he works unsocial hours to reach a positive end result.
Thank you to Robert and everyone involved.
14 August 2019
Finalists for the Best Multilingual Contact Centre
12 August 2019
Heroes Returns - Q2
25 July 2019
Mental Health Wellbeing at DDC OS
22 July 2019
5 Star Customer Services
27 June 2019
Can good marketing practices influence your approach to customer services?
24 June 2019
The Evolution of the Modern-Day Outsourcing Partner