During March the IT department was handling a network switch upgrade, this required them to re-wire 500 data ports. During this, our Hero for March, Matt Berry, was instrumental in this upgrade. Dan Hodgson who nominated him said; “the disruption caused by this was minimal, in large part thanks to the work Matt did. He spent many evenings working on it, and I’d say that working nights is beyond the call of duty.” This was all done without hindrance to the ever growing workload Matt handles as Infrastructure Manager.
Congratulations Matt and keep up the good work!
Unfortunately, once more Matt’s publicist has denied us access to his portfolio of headshots, so this hero is left to our imagination.
14 August 2019
Finalists for the Best Multilingual Contact Centre
12 August 2019
Heroes Returns - Q2
25 July 2019
Mental Health Wellbeing at DDC OS
22 July 2019
5 Star Customer Services
27 June 2019
Can good marketing practices influence your approach to customer services?
24 June 2019
The Evolution of the Modern-Day Outsourcing Partner