Utilities: What`s Trending
Communications Review - A Utilities Brief
A Hybrid Approach - Infographic
Charities and the importance of harnessing social media.
Michelle Davies – Driving Transformation at DDC OS UK.
Complaints Brief
Digital Mailroom Infographic
Finding Opportunities within the GDPR
Sarajevo – An ever-changing city
GDPR Technology; Privacy by Design Pt.1
Supplier of Last Resort Briefing
Our Latest DDC Heroes
Moving from Legacy to Smart Meters: Briefing
A New Dawn for Retail and Outsourcing?
Supporter Care
Fundraising Trends Set to Continue in 2019
£1,517 Raised for Local Charity
DDC MLS Complete the Audi B2B Run
Outsourcing – It’s Here to Stay
Switching Briefing
Building Success Through Relationships
Can Energy Suppliers Afford Not to Outsource?
Training v Development - An Important Distinction
Customer Care Award Winner
Digital Transformation in Charities
DDC OS UK Named as Top Performer 2018
Outsourcing: D-G
DDC Heroes - Q1 2018
Back Billing Obligation - A Briefing.
GDPR and Outsourcing - Busting the Myths
Giveback in Gambia
GDPR Technology; Privacy by Design Pt.2
Reflections on Outsourcing with Robin Hood Energy
Outsourcing: H-L
Our Latest Digitisation Infographic
Multimedia Response Handling
Outsourcing: V-Z
Our latest DDC Heroes are here!
5 Tips When Choosing an Outsourcing Partner
Are Erroneous Transfers Causing Headaches for your Customers?
Outsourcing: M-Q
5 Reasons to Outsource your Business Processes
A Utilities Briefing: The Price Cap.
Apprenticeship Week Celebrated at DDC OS UK
Customer Service Week
DDC OS UK Raise £2500 for Local Charity
Neil Kirkland - A Day in the Life
Onshore, Offshore, Nearshore - Can All Three Work For Your Business?
DDC OS Launch Wellbeing Programme
DDC MLS named in the Top 20 Fastest Growing Companies in Bosnia
Our DDC Heroes - Q4 2017!
One Year as MD - John Callachan
A New Year, A New Charity - 2018
Disability Confident Leader Award - Marie Sandler
Print Capabilities - Step by Step
The DDC MLS Charity Fund
Our Q3 DDC Heroes
Adam Hawley - Spotlight
Corporate Social Responsibility
Fundraising Fun this Halloween
A Spotlight on Customer Engagement
Recap: A Client Visit to the Philippines
Critical Illness in the Workplace
DDC Outsourcing Solutions Reveal Rebrand in Conjunction with The DDC Group
Our Q2 DDC Heroes!
A Conversation with Utilities Expert, John Brignell
DDC MLS Reward Top Employees for 2017
DDC in the Philippines
Harriet Ivison – Spotlight
Elvira Pasagic - Spotlight
Spotlight – Marisa Adams
DDC OS Superheroes!
Emina Hodzic – Spotlight
Jasmina Paric - Spotlight
Easter Extravaganza Raises Money for Local Charity!
GB Energy
Our Team in Sarajevo Host Toto Energy
Outsourcing: A-C
5 Reasons Why You Should Offer Multilingual Customer Service.
The Hero of January
DDC heroes so far.
Mental Health First Aiders
The key to successful multilingual customer services
DDC MLS Humanitarian Fund
Inhouse Customer Services VS Outsourcing
Customer Expectations
Trusting an Outsourcer with your Brand.
A Real Superhero - A DDC Heroes Special Edition.
DDC Community – Increasing User Engagement.
Mental Health Wellbeing at DDC OS
5 Star Customer Services
Can good marketing practices influence your approach to customer services?
The Evolution of the Modern-Day Outsourcing Partner
Smart Meter Installation - A Supplier View
The Future of Customer Service Expectations
Marie Sandler HR Director of The Year
Heroes Returns - Q2
Smart Meter Rollout Extended 2024
The Remarkable DDC Team in Bosnia Continue to Shine.
Billing Issues in the Utilities Market?
At DDC OS we’re proud to be Disability Confident.
Take a Leap – it’s 2020
Over £2,000 raised across DDC OS UK and MLS!
Season`s Greetings from DDC OS
Recognising Excellence in our Sarajevo Office
Start Up`s and Outsourcing
The DDC Group Launches 12-Month, Global Corporate Social Responsibility Program Entitled “DDC 30 Days of Good” To Commemorate 30 Years of Business
Further Support for DDC’s 30 Days of Good.
Finalists for the Best Multilingual Contact Centre
Outsourcing: R-U
Disruption is here… but maybe it always has been.
Corporate Social Responsibility
A Customer Lifecycle Solution
Supporter Acquisition & Care Infographic
A Complete Charity Solution – Infographic
New Year, New Charity
Adis Omerović – Spotlight
4 Simple ways to Maintain Customer Relationships – with Ray Cooper
A Day in the Life, Darren Hill
Hana Dautovic – Spotlight
A Digital Mailroom Solution
Data Capture – Infographic
Seasons Greetings
A Day in the Life, Michael Blumenthal
A Conversation With… Colin Gray, Managing Director.
Our DDC Heroes…
Halloween Celebrations
Emir Lojo – Spotlight
Diversity and Innovation within 21st Century Workplaces - with Marie Sandler, HR Director
5 Tips When Choosing an Outsourcing Partner
Expansion Continues for DDC OS
Reducing Reliance on Paper Usage
The Children`s Hospital Charity Visit
Our Q1 DDC Heroes!
An Insight into Sarajevo
Print and Fulfilment - Infographic
Robotic Process Automation
Colour Dash!
A day in the life of Claire Elliott…
5 Tips When Choosing an Outsourcing Partner
The Hero of December
Spotlight: Gemma Shipley
The Hero of October
More Than Document Digitisation
Spotlight: Claire Elliott
The Hero of September
Business Process Outsourcing or Knowledge Process Outsourcing?
The Hero of March
Why go ‘Paperlight’? A Digital Mailroom Solution
DDC Outsourcing Solutions appoint new Client Relationship Director
The Hybrid Solution Infographic
The Hero of June
DDC in the Philippines
Lamija Horozic – Spotlight
The Hero of May
The Onshore/Offshore Hybrid Solution
The Hero of April
John Callachan, NOA Strategic Leader of the Year 2016
Document Digitisation