Utilities: What`s Trending
A Hybrid Approach - Infographic
Michelle Davies – Driving Transformation at DDC OS UK.
Complaints Brief
Digital Mailroom Infographic
Finding Opportunities within the GDPR
Communications Review - A Utilities Brief
Our latest DDC Heroes are here!
Sarajevo – An ever-changing city
Training v Development - An Important Distinction
Supplier of Last Resort Briefing
Our Latest DDC Heroes
Moving from Legacy to Smart Meters: Briefing
A New Dawn for Retail and Outsourcing?
Supporter Care
Fundraising Trends Set to Continue in 2019
£1,517 Raised for Local Charity
DDC MLS Complete the Audi B2B Run
Outsourcing – It’s Here to Stay
Switching Briefing
Building Success Through Relationships
Can Energy Suppliers Afford Not to Outsource?
Customer Care Award Winner
DDC OS UK Named as Top Performer 2018
Outsourcing: D-G
DDC Heroes - Q1 2018
Back Billing Obligation - A Briefing.
GDPR and Outsourcing - Busting the Myths
Giveback in Gambia
GDPR Technology; Privacy by Design Pt.2
Reflections on Outsourcing with Robin Hood Energy
Apprenticeship Week Celebrated at DDC OS UK
Digital Transformation in Charities
Outsourcing: H-L
Multimedia Response Handling
Outsourcing: V-Z
Charities and the importance of harnessing social media.
5 Tips When Choosing an Outsourcing Partner
Are Erroneous Transfers Causing Headaches for your Customers?
Outsourcing: M-Q
5 Reasons to Outsource your Business Processes
A Utilities Briefing: The Price Cap.
Our Latest Digitisation Infographic
GDPR Technology; Privacy by Design Pt.1
A Spotlight on Customer Engagement
A New Year, A New Charity - 2018
One Year as MD - John Callachan
Our DDC Heroes - Q4 2017!
Customer Service Week
Our Q3 DDC Heroes
Fundraising Fun this Halloween
DDC MLS named in the Top 20 Fastest Growing Companies in Bosnia
Onshore, Offshore, Nearshore - Can All Three Work For Your Business?
DDC OS Launch Wellbeing Programme
Neil Kirkland - A Day in the Life
The DDC MLS Charity Fund
DDC Outsourcing Solutions Reveal Rebrand in Conjunction with The DDC Group
Our Q2 DDC Heroes!
DDC OS UK Raise £2500 for Local Charity
Critical Illness in the Workplace
Corporate Social Responsibility
Recap: A Client Visit to the Philippines
Disability Confident Leader Award - Marie Sandler
A Conversation with Utilities Expert, John Brignell
DDC OS Superheroes!
Jasmina Paric - Spotlight
DDC in the Philippines
Spotlight – Marisa Adams
Elvira Pasagic - Spotlight
Harriet Ivison – Spotlight
Emina Hodzic – Spotlight
Print Capabilities - Step by Step
Easter Extravaganza Raises Money for Local Charity!
Adam Hawley - Spotlight
Our Team in Sarajevo Host Toto Energy
GB Energy
DDC MLS Reward Top Employees for 2017
Outsourcing: A-C
Spotlight: Gemma Shipley
Further Support for DDC’s 30 Days of Good.
Marie Sandler HR Director of The Year
A Real Superhero - A DDC Heroes Special Edition.
DDC Community – Increasing User Engagement.
Customer Expectations
The key to successful multilingual customer services
Mental Health First Aiders
At DDC OS we’re proud to be Disability Confident.
Can good marketing practices influence your approach to customer services?
The Evolution of the Modern-Day Outsourcing Partner
Smart Meter Installation - A Supplier View
The Future of Customer Service Expectations
5 Star Customer Services
Mental Health Wellbeing at DDC OS
Recognising Excellence in our Sarajevo Office
Take a Leap – it’s 2020
Over £2,000 raised across DDC OS UK and MLS!
Season`s Greetings from DDC OS
Billing Issues in the Utilities Market?
Start Up`s and Outsourcing
The DDC Group Launches 12-Month, Global Corporate Social Responsibility Program Entitled “DDC 30 Days of Good” To Commemorate 30 Years of Business
The Remarkable DDC Team in Bosnia Continue to Shine.
Finalists for the Best Multilingual Contact Centre
Heroes Returns - Q2
Smart Meter Rollout Extended 2024
Trusting an Outsourcer with your Brand.
Outsourcing: R-U
Disruption is here… but maybe it always has been.
Corporate Social Responsibility
A Customer Lifecycle Solution
Supporter Acquisition & Care Infographic
Adis Omerović – Spotlight
4 Simple ways to Maintain Customer Relationships – with Ray Cooper
A Day in the Life, Darren Hill
Hana Dautovic – Spotlight
A Digital Mailroom Solution
Data Capture – Infographic
Seasons Greetings
A Day in the Life, Michael Blumenthal
A Conversation With… Colin Gray, Managing Director.
Our DDC Heroes…
Halloween Celebrations
Emir Lojo – Spotlight
New Year, New Charity
A Complete Charity Solution – Infographic
5 Tips When Choosing an Outsourcing Partner
Expansion Continues for DDC OS
Reducing Reliance on Paper Usage
The Children`s Hospital Charity Visit
Our Q1 DDC Heroes!
An Insight into Sarajevo
Print and Fulfilment - Infographic
Diversity and Innovation within 21st Century Workplaces - with Marie Sandler, HR Director
Robotic Process Automation
Why go ‘Paperlight’? A Digital Mailroom Solution
A day in the life of Claire Elliott…
5 Tips When Choosing an Outsourcing Partner
The Hero of January
The Hero of December
The Hero of October
More Than Document Digitisation
Spotlight: Claire Elliott
The Hero of September
Colour Dash!
Business Process Outsourcing or Knowledge Process Outsourcing?
DDC Outsourcing Solutions appoint new Client Relationship Director
The Hybrid Solution Infographic
The Hero of June
DDC in the Philippines
Lamija Horozic – Spotlight
The Hero of May
The Onshore/Offshore Hybrid Solution
The Hero of April
John Callachan, NOA Strategic Leader of the Year 2016
Document Digitisation
The Hero of March