DDC Outsourcing Solutions, specialists in a range of BPO and KPO services has announced the appointment of Ray Cooper as Client Relationship Director. Ray has a wealth of experience within Client Relationship Management and has held senior positions within the EDM Group, Iron Mountain and Elision. His knowledge and expertise will be invaluable to DDC OS as they continue to grow and develop.
Colin Gray, Managing Director, commented, ”I am delighted to welcome Ray on board our Management Team. He will play a pivotal role in developing strategic client relationships and in ensuring that DDC OS is seen as a long-term partner of its clients.”
Upon joining Ray said; “I have respected and admired DDC OS for many years. I have worked with them as a customer and as a supplier during that period and have always been impressed with the organisation’s ‘can do’ business ethos. I am therefore delighted to be joining the team to support the long tradition of excellent customer service.”
Ray will manage the current CRM team and ensure they have the required support and sense of direction needed to maintain the standard of customer care required at DDC OS.
DDC OS are revelling in the SME space, and proving to be a solid alternative to some of the outsourcing giants. As part of this move forwards, they are growing talent from within through training and mentoring, but also bringing experience as demonstrated by Ray’s appointment.
About DDC Outsourcing Solutions
DDC OS is a well-established and successful Business Process Outsourcer. With over 30 years of experience in fully understanding the needs of their clients, it enables them to bring together a balanced blend of People, Technology and Location to offer solutions that are smart, flexible, agile and innovative.
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