NOA – Strategic Leader of the Year 2016 In May 2016 we were delighted to announce that DDC OS UK Solutions Director, John Callachan was awarded the Strategic Leader of the Year Award by the National Outsourcing Association. Beating strong competition from leaders at companies such as WebHelp and Sykes, John was recognised for his strategic vision and his endeavours to create a more positive profile for the outsourcing industry.
NOA – Offshoring Project of the Year 2015 In November 2015 we were delighted to have won the prestigious NOA Offshoring Project of the Year. Fighting off stiff competition from companies such as Centrica, Firstsource and EXL, DDC OS UK was awarded the title for our Brandbank project, which is processed both offshore in the Philippines and nearshore in Sarajevo.
ISO 27001 By implementing an Information Security Management System (ISMS) DDC OS UK are committed to having processes and procedures in place to give our clients peace of mind that we have taken every precaution to ensure all their information whether digital or hard copy is in safe hands. We are delighted to have been awarded the certification in September 2015.
ISO 9001:2015 Our ISO 9001:2015 certification forms the foundation for an effective quality management system within our business. At DDC OS UK we take pride in providing the best services we can to all our clients; this is backed up by our commitment for continuous improvement.
ISO 14001:2004 Although our impact on the environment is small we feel that by implementing environmental management system it will keep us focussed on the areas where we can make a difference. We chose to further our commitment, and in doing so have been awarded the ISO 14001:2004 certification.
Data Protection Act The Data Protection Act 1988 is a United Kingdom Act of Parliament that defines UK law on the processing of data on identifiable living people. It is the main piece of legislation that governs the protection of personal data in the UK. DDC OS UK work with our clients to ensure that all our services are delivered in accordance with the Act.
Investors in People At DDC OS UK we believe in investing in our staff as a major part of our ethos. Launched in 1991 Investors in People is a business improvement tool administered by the UK Commission for Employment and Skills and supported by the Department for Business, Innovation and Skills
Financial Conduct Authority DDC OS UK is authorised and regulated by the Financial Conduct Authority as a General Insurance Intermediary.
NOA - Finalist, Awards 2016 DDC OS UK were finalists for the following awards; The Outsourcing SME of the Year, as well as, the Utilities Outsourcing Project of the Year.
EOA – Finalist Awards 2016 DDC OS UK were finalists at the European Outsourcing Association awards for; Outsourcing Works – Award for Delivering Business Value in European Outsourcing.