Read more Call & Contact Centre Expo 2021

Tuesday October 12 2021

The tools, systems and ideas revolutionising the world of customer engagement will once again be taking London by storm on the 16-17 November 2021, for another instalment of Call & Contact Centre Expo, Europe’s leading event for customer engagement professionals! Industry experts from the likes of RingCentral, Odigo and 8×8 will be on hand to […]

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Read more ISO 31000: 2018 Risk Management Audit

Monday September 6 2021

Last month QMS International carried out an annual surveillance audit against the DDC OS Risk Management System, to ensure we meet the requirements of the ISO 31000:2018 standard.

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Read more ISO 14001: 2015 Environmental Management Audit

Monday August 23 2021

Last month QMS International carried out an annual surveillance audit against the DDC OS Environmental Management System, to ensure the company meets the requirements of the ISO 14001: 2015 standard.

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Read more ISO 9001: 2018 Quality Management Audit

Thursday August 12 2021

Last week QMS International carried out an annual surveillance audit against the DDC OS Quality Management System, to ensure we meet the requirements of the ISO 9001: 2015 standard.

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Read more Now ISO 22301:2019 Business Continuity Standard Certified

Friday July 2 2021

DDC Outsourcing Solutions have become certified to the ISO 22301:2019 Business Continuity Standard.

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Read more The Largest GDPR Fines Recorded Since 2018

Friday June 18 2021

It’s been three years since 25th May 2018 when the EU introduced the Europe’s data privacy and security law.  

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Read more Happy Earth Day – Our Top Tips for an environmentally friendly office

Wednesday April 21 2021

Happy Earth Day! We are proud to celebrate today as a company that has achieved its ISO 14001 Environmental Certification, with a fully mature compliant management system in place.  

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Read more Our 2021 DDC OS Heroes So Far

Tuesday April 6 2021

It’s 2021, we have continued our DDC Heroes Scheme which is a part of our Wellbeing Initiative. We have already had so many amazing nominations which we are looking forward to sharing with you…  

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Read more Why COVID-19 is causing the energy industry issues and not for the reasons you might think…

Thursday March 11 2021

The last few months have seen increasingly turbulent times for energy suppliers, culminating in two suppliers shutting up shop in the previous few months alone.

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Read more International Women’s Day 2021 

Monday March 8 2021

Happy International Women’s Day, this year’s #IWD2021 theme is #ChooseToChallenge 

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Read more National Apprenticeship Week

Tuesday February 9 2021

As it’s National Apprenticeship Week, DDC Outsourcing Solutions (DDC OS) are taking time to reflect and celebrate how Apprenticeships and training initiatives impact our business…

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Read more DDC MLS Humanitarian Fund

Wednesday January 6 2021

DDC MLS continue to give back, we hear from their Operations Delivery Manager, Dženana Šećkanović who was one of the founders of the DDC MLS Humanitarian fund.

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Read more Digital Transformation: What Is It and Why Does It Matter?

Tuesday December 22 2020

In recent years, the business world has undergone countless transformations. The advent of modern technology has changed many mainstream companies’ processes. Here at DDC Outsourcing Solutions (DDC OS), we are continuously looking to support our clients through innovation.

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