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Wednesday November 18 2020
Sleigh bells may not be ringing just yet, but as a business leader, you should be looking ahead to the holiday season. Before you know it, the most magical time of year will be upon us. So, have you made sure that your company is prepared for this period?
Read moreMonday October 5 2020
Customer services matter. 96% of consumers say that this is an important factor when choosing whether to be loyal to a brand, according to a survey from Microsoft. Ensuring that you offer your customer base what they expect is a must. However, that doesn’t necessarily mean you need a customer services team. Believe it or […]
Read moreThursday October 1 2020
2020 has been a difficult year. The COVID-19 global health crisis has created rippling shocks which will continue to be felt the world over, for some time to come. People are grappling with fear, uncertainty, and constant change There is a strong business case for diversity and inclusion, but at a time when businesses are having […]
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