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Recent posts

Friday July 15 2022

European Contact Centre & Customer Service Awards (ECCCSAs)

Monday July 11 2022

5 REASONS TO OFFER MULTILINGUAL CUSTOMER SERVICE

Wednesday June 22 2022

THE FUTURE OF CUSTOMER SERVICE EXPECTATIONS: REVISITED 

Tuesday June 21 2022

Trusting Outsourcers With Your Brand

Thursday May 12 2022

Part 5: Collaborating with an Outsourcer (A Supplier’s Guide)

Tuesday May 10 2022

Part 4: The Importance of Communicating Effectively with your Customers